Refund Policy

We have a 14-day return policy, which means you have 14 days to request a return after receiving your item.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, you can contact us through Customer Service. Please note that accepted returns must be sent back to us at the customer’s expense to our warehouse with tracking information.

We apologize for the inconvenience this may cause. As our company expands, our goal is to make returns easier and eventually free for customers. Items returned without a prior request for a return will not be accepted.

You can always contact us through Customer Service for any return questions.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can assess the problem and correct it.

Exchanges
The fastest way to ensure you get what you need in a timely manner is to return the item you already have and then purchase a new item separately once your return has been accepted.

EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel or return your order for any reason within 14 days, without giving any reason. As stated above, your goods must be in the same condition as you received them, unworn or unused, with tags attached, and in their original packaging. You will also need a receipt or proof of purchase.

Refunds
We will notify you once we have received and inspected your return and let you know if your refund has been approved. If approved, you will automatically receive a refund via your original payment method within 10 business days. Please keep in mind that it may also take some time for your bank or credit card company to process and post your refund. If it has been more than 15 business days since we approved your return, please contact us through Customer Service.

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